Questions about Sumbell
How tracking works, what each plan includes and how your information is handled.
Product
What is Sumbell?
Sumbell helps you organize subscriptions and recurring expenses. Keep their details together, see expected payment dates and compare your monthly and yearly costs. Explore the features.
What is Sumbell?
Sumbell helps you organize subscriptions and recurring expenses. Keep their details together, see expected payment dates and compare your monthly and yearly costs. Explore the features.
Is Sumbell a budgeting app?
Sumbell focuses on recurring commitments, rather than a full record of every transaction. It helps you understand the regular costs you enter. It does not provide financial advice.
Is Sumbell a budgeting app?
Sumbell focuses on recurring commitments, rather than a full record of every transaction. It helps you understand the regular costs you enter. It does not provide financial advice.
What can I track?
You can track subscriptions such as streaming, software and memberships, alongside recurring expenses such as rent, phone plans, utilities and insurance. Each record holds the amount, currency, schedule and next payment date, with a category and optional notes.
What can I track?
You can track subscriptions such as streaming, software and memberships, alongside recurring expenses such as rent, phone plans, utilities and insurance. Each record holds the amount, currency, schedule and next payment date, with a category and optional notes.
Tracking
How do I add and update a record?
Enter the subscription or expense name, amount, currency, schedule and next payment date. Add a category and any notes you need. You can edit those details when a price, date or other information changes.
How do I add and update a record?
Enter the subscription or expense name, amount, currency, schedule and next payment date. Add a category and any notes you need. You can edit those details when a price, date or other information changes.
Does Sumbell find subscriptions automatically?
No. You choose which records to add and enter their details yourself. Sumbell does not connect to your bank, discover subscriptions automatically or import bank transactions.
Does Sumbell find subscriptions automatically?
No. You choose which records to add and enter their details yourself. Sumbell does not connect to your bank, discover subscriptions automatically or import bank transactions.
What happens when I pause or mark a record cancelled?
You change the status of the record in Sumbell. This does not pause or cancel the service with its provider. You can also delete a record you no longer need.
What happens when I pause or mark a record cancelled?
You change the status of the record in Sumbell. This does not pause or cancel the service with its provider. You can also delete a record you no longer need.
Does Sumbell cancel services or make payments for me?
No. You still need to cancel services and arrange payments directly with each provider. Sumbell helps you track the details and expected dates.
Does Sumbell cancel services or make payments for me?
No. You still need to cancel services and arrange payments directly with each provider. Sumbell helps you track the details and expected dates.
Recurring expenses
Can I track rent, insurance and other bills?
Yes. Sumbell supports recurring expenses as well as subscriptions. Add regular commitments such as rent, insurance, utilities and broadband, using the amount and schedule for each one.
Can I track rent, insurance and other bills?
Yes. Sumbell supports recurring expenses as well as subscriptions. Add regular commitments such as rent, insurance, utilities and broadband, using the amount and schedule for each one.
Which schedules can I use?
Weekly, monthly, quarterly and yearly schedules are included on every plan. Pro and Household also support custom intervals, such as every two weeks.
Which schedules can I use?
Weekly, monthly, quarterly and yearly schedules are included on every plan. Pro and Household also support custom intervals, such as every two weeks.
What if a bill changes each month?
Enter an estimate, then update the record when you know the amount. Totals and expected payments reflect the information you enter. Sumbell does not check the amount against your bank account.
What if a bill changes each month?
Enter an estimate, then update the record when you know the amount. Totals and expected payments reflect the information you enter. Sumbell does not check the amount against your bank account.
Payments and totals
How are monthly and yearly costs calculated?
Sumbell uses each record’s amount and schedule to express its recurring cost as monthly and yearly equivalents. For example, a £120 yearly membership has a £10 monthly equivalent. These figures help you compare commitments with different schedules.
How are monthly and yearly costs calculated?
Sumbell uses each record’s amount and schedule to express its recurring cost as monthly and yearly equivalents. For example, a £120 yearly membership has a £10 monthly equivalent. These figures help you compare commitments with different schedules.
Are these the payments due this month?
Not necessarily. A monthly equivalent spreads a recurring cost across months. Upcoming payments follow the dates and schedules on your records. They are expected payments, not confirmation that money has left your account.
Are these the payments due this month?
Not necessarily. A monthly equivalent spreads a recurring cost across months. Upcoming payments follow the dates and schedules on your records. They are expected payments, not confirmation that money has left your account.
What happens with yearly payments?
A £120 yearly bill contributes £10 to your monthly equivalent, but the expected payment on its due date is still £120. The monthly equivalent is not a monthly charge.
What happens with yearly payments?
A £120 yearly bill contributes £10 to your monthly equivalent, but the expected payment on its due date is still £120. The monthly equivalent is not a monthly charge.
Can I track different currencies?
Yes, on every plan. Keep each record in its original currency and review totals separately for each currency. Sumbell does not convert exchange rates or combine different currencies into one total.
Can I track different currencies?
Yes, on every plan. Keep each record in its original currency and review totals separately for each currency. Sumbell does not convert exchange rates or combine different currencies into one total.
Can I receive renewal reminders?
Pro and Household include custom reminders and email renewal reminders. Free includes upcoming payments, so you can review expected dates from the records you enter.
Can I receive renewal reminders?
Pro and Household include custom reminders and email renewal reminders. Free includes upcoming payments, so you can review expected dates from the records you enter.
Accounts and profiles
Do I need an account?
Yes. Your records belong to your Sumbell account. Free and Pro each include one profile. You must be at least 18 years old to create or use an account.
Do I need an account?
Yes. Your records belong to your Sumbell account. Free and Pro each include one profile. You must be at least 18 years old to create or use an account.
How do Household profiles work?
Household includes all Pro features and up to 5 profiles managed through one account. Each profile has its own records, categories, totals, statistics and upcoming payments. A combined overview brings household costs together, with each currency still shown separately.
How do Household profiles work?
Household includes all Pro features and up to 5 profiles managed through one account. Each profile has its own records, categories, totals, statistics and upcoming payments. A combined overview brings household costs together, with each currency still shown separately.
Can each person have a separate login?
No. The main account owner manages every Household profile. Profiles do not have separate logins or invited user accounts.
Can each person have a separate login?
No. The main account owner manages every Household profile. Profiles do not have separate logins or invited user accounts.
Can I request account deletion?
Yes. Contact contact@sumbell.com to request deletion. Account deletion and cancelling a paid subscription are separate actions, so make sure any paid subscription is cancelled where required. See the Privacy Policy for deletion and retention details.
Can I request account deletion?
Yes. Contact contact@sumbell.com to request deletion. Account deletion and cancelling a paid subscription are separate actions, so make sure any paid subscription is cancelled where required. See the Privacy Policy for deletion and retention details.
Plans
What does Free include?
Free includes one profile and up to 10 active recurring items, monthly and yearly totals, upcoming payments, standard categories, basic filtering and sorting, and separate currency totals. Weekly, monthly, quarterly and yearly schedules are included. Compare the plans.
What does Free include?
Free includes one profile and up to 10 active recurring items, monthly and yearly totals, upcoming payments, standard categories, basic filtering and sorting, and separate currency totals. Weekly, monthly, quarterly and yearly schedules are included. Compare the plans.
Which features need Pro or Household?
Both paid plans include unlimited recurring items, custom intervals and categories, advanced filtering and sorting, spending statistics, custom and email renewal reminders, and CSV export. Household also adds up to 5 profiles and a combined household overview. See Pricing for the full comparison.
Which features need Pro or Household?
Both paid plans include unlimited recurring items, custom intervals and categories, advanced filtering and sorting, spending statistics, custom and email renewal reminders, and CSV export. Household also adds up to 5 profiles and a combined household overview. See Pricing for the full comparison.
Is there a trial?
Eligible users can try Pro free for 7 days. Household does not include a free trial. Unless cancelled before the trial ends, the Pro subscription begins automatically and your payment method may be charged for the selected billing period. See the trial and cancellation terms.
Is there a trial?
Eligible users can try Pro free for 7 days. Household does not include a free trial. Unless cancelled before the trial ends, the Pro subscription begins automatically and your payment method may be charged for the selected billing period. See the trial and cancellation terms.
Can I cancel or change my plan?
You can cancel a paid Sumbell plan at any time to stop future renewals. Paid access normally continues until the end of the current billing period. Your account may then return to Free and its limits. Cancellation does not delete your account.
Where a paid plan change is available, its billing effect is explained before you confirm. A downgrade may restrict features or additional profiles. See the Cancellation and Refund Policy for the applicable terms.
Can I cancel or change my plan?
You can cancel a paid Sumbell plan at any time to stop future renewals. Paid access normally continues until the end of the current billing period. Your account may then return to Free and its limits. Cancellation does not delete your account.
Where a paid plan change is available, its billing effect is explained before you confirm. A downgrade may restrict features or additional profiles. See the Cancellation and Refund Policy for the applicable terms.
Where can I read about refunds?
The Cancellation and Refund Policy explains the voluntary 7 day refund period for your first paid Sumbell purchase and how to request a refund. This does not normally cover later renewals and does not reduce your statutory rights. It applies to Sumbell charges, not payments to providers you track.
Where can I read about refunds?
The Cancellation and Refund Policy explains the voluntary 7 day refund period for your first paid Sumbell purchase and how to request a refund. This does not normally cover later renewals and does not reduce your statutory rights. It applies to Sumbell charges, not payments to providers you track.
Security and privacy
Does Sumbell need bank access?
No. Sumbell works with the recurring costs you enter. You do not need to connect your bank or provide bank login details.
Does Sumbell need bank access?
No. Sumbell works with the recurring costs you enter. You do not need to connect your bank or provide bank login details.
What information do I enter?
For each commitment, you enter details such as its name, amount, currency, schedule and next payment date. You can add categories, a status and notes. Do not store full card numbers, passwords or authentication codes in notes. The Privacy Policy also explains account and service information.
What information do I enter?
For each commitment, you enter details such as its name, amount, currency, schedule and next payment date. You can add categories, a status and notes. Do not store full card numbers, passwords or authentication codes in notes. The Privacy Policy also explains account and service information.
Does Sumbell sell personal information?
No. Sumbell does not sell personal information. Information may be shared with service providers where needed to operate the service, or where legally required. See the Privacy Policy for details.
Does Sumbell sell personal information?
No. Sumbell does not sell personal information. Information may be shared with service providers where needed to operate the service, or where legally required. See the Privacy Policy for details.
Where can I read the Privacy Policy?
The Privacy Policy explains how information is collected, used, shared and retained, and how to contact us about your rights or a privacy request. You can also read the Cookie Policy.
Where can I read the Privacy Policy?
The Privacy Policy explains how information is collected, used, shared and retained, and how to contact us about your rights or a privacy request. You can also read the Cookie Policy.
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